At Ecokari, we strive to provide efficient and reliable delivery of your eco-friendly and handcrafted products. Below are the details of our shipping process:
Processing Time
All orders are processed within 0-1 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Coverage
We currently offer delivery within India only (PAN India).
Shipping Charges
Shipping charges, if applicable, will be clearly mentioned on the checkout page before you complete your purchase.
Delivery Timelines
- Standard Delivery: 3-7 business days
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Express Delivery: 3-4 business days
Delivery timelines may vary depending on the location and courier service availability.
Order Tracking
Once your order is shipped, you will receive an email or SMS with the tracking number and a link to monitor the delivery status.
Delivery Guidelines
- Ensure that the shipping address provided is accurate and complete to avoid delays.
- If a delivery attempt fails due to incorrect details, additional charges may apply for re-shipping.
Delayed or Missing Orders
If your order is delayed or hasn’t arrived within the expected timeframe, please contact us at:
Email: contacts@ecokari.com
WhatsApp: +91 8451936406 (WhatsApp Only)
Damaged or Missing Items
If an item arrives damaged or is missing:
- Notify us within 24 hours of receiving the package.
- Email us at contacts@ecokari.com with your order number, photos of the damaged item, and a brief description.
Shipping Restrictions
- Orders cannot be shipped to P.O. boxes.
- At Ecokari, we mostly do made-to-order items, except for a few, to reduce environmental waste. If you want to order any custom products, please place your order at least 10 days in advance to receive your parcel within the required time period.
Contact
For queries related to the shipping policy, please contact us at:
Email: contacts@ecokari.com
WhatsApp: +91 8451936406 (WhatsApp Only)
Address: Swarajya Society Ashiyana Chandrangan, EcoKaari Workshop, S.No 43/1/2/3/4B/5, Besides NDA Rd, Ganpati Matha, Pune, Maharashtra 411058